This privacy policy for Cube3 Technologies Ltd. (doing business as LunaNova) (‘LunaNova‘, ‘we‘, ‘us‘, or ‘our‘,), describes how and why we might collect, store, use, and/or share (‘process‘) your information when you use our services (‘Services‘), such as when you:
Visit our website at https://lunanova.tech, or any website of ours that links to this privacy policy
Contact us via the form on our website, via platforms such as Twitter or Discord, via postal mail services or engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you still have any questions or concerns, please contact us using the form on this website. If you do not agree with our policies and practices, please do not use our Services.
1. WHAT INFORMATION DO WE COLLECT?
Visiting our website:
We do not use cookies. We use Matomo Analytics to collect a limited amount of technical, non-personally identifiable data such as the pages visited and the type of device being used.
Contacting us:
The personal information we collect may include the following:
- names
- usernames or platform-handles (if contacting us via platforms such as Twitter, Discord etc.)
- email addresses
We collect the minimum amount of personal information that you voluntarily provide to us when you communicate with us and use this to enable us to respond to any enquiries. We do not process sensitive information and ask that you do not include any such information in your communication with us.
2. HOW DO WE PROCESS YOUR INFORMATION?
Visiting our website:
We may analyse non-personally identifiable data to enable us to understand better how people use our website and to improve it in the future.
Contacting us:
We process your information to communicate with you and to comply with relevant law. Should we need to process your information for other purposes we will only do so with your explicit consent.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We do not share your personal information with any third parties, unless compelled by law.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information for at least as long as is necessary to fulfil the purposes outlined in this privacy policy and comply with any legal requirements. We periodically delete or anonymise personal information that is no longer required for the provision of our services. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
All raw analytics data is automatically deleted after 90 days.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. Despite our safeguards no electronic transmission over the Internet or information storage technology can be 100% secure. We cannot guarantee that unauthorised third parties will not be able to improperly access your information. Transmission of personal information to and from our Services is at your own risk.
6. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect information from children under 18 years of age. By using any of our services or engaging with us you represent that you are at least 18 years old and above the minimum age required to use the relevant services in your jurisdiction.
If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us using the form on this website.
7. WHAT ARE YOUR PRIVACY RIGHTS?
You may review or change the data we hold on you at any time.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: You can withdraw your consent to process your personal data at any time, by using the contact details provided below.
If you have questions or comments about your privacy rights, or you wish to review, update or delete the data we collect from you, you may contact us using the form on this website or via post at:
Cube3 Technologies Ltd.
Unit 3 The Old Estate Yard
High Street
Wantage
Oxfordshire
OX12 8JY
United Kingdom